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Privacy Policy

Japan Philharmonic Orchestra Privacy Policy

Based on the "Act on the Protection of Personal Information" to be fully implemented in April 2005, Japan Philharmonic recognizes the importance of the information for your personal, and will compliance to following items.

1.Personal information

The term "personal information" in the Japan Philharmonic is about information you provide to Japan Phil, Patronage and so on, when ordering of ticket and goods.
(Specifically, all information that can identify you personally, such as the name, address, telephone number, fax number, e-mail address, date of birth, credit card information, and so on.)

2.User of personal inforamtion

Your personal information you provide to Japan Philharmonic and Patronage to purchase ticket and goods will be used only for the following purpose: 

Sending direct mail to customers
The provision of various services

In addition, it will not be provided to third parties other than business partners and contractors, except the case that there is a valid reason. Japan Phil will do the proper management and supervision of subcontractors, when asking for businesses.

3.Management of personal information

We strive to prevent the leakage, falsification, and loss of personal information provided to us, and to take necessary and appropriate risk prevention measures to use and manage such information correctly. In addition, when we outsource our business to a third party, we will handle the information only to the extent necessary with the outsourced company, and will not disclose the information to any third party without your consent, except as required by law or other regulations.

4.Disclosure, correction and deletion of personal information

When a customer requests disclosure, correction, modification, or deletion of personal information provided by the customer, the registered information will be disclosed, corrected, modified, or deleted upon confirmation of the customer's intention.
However, we may not be able to comply with your request in whole or in part if there is a risk of harm to your or a third party's life, health, or property, if it would cause significant hindrance to the proper conduct of our business, or if it would violate the law.

5.Compliance with laws and regulations

Japan Philharmonic complies with laws and regulations and other standards relating to the protection of your personal information, and continuously reviews and improves the contents of this policy.

6.Use of Google Analytics

This website uses Google Analytic provided by Google Inc. in order to analyze and improve the site. When browsed, URL of pages accessed and IP addresses may be sent to Google Inc. However, personal information (name, birthday, phone number, email address, mailing address, account number etc.) will not included.

Japan Philharmonic uses these information to improve our site and provide better services to our users.

Usage and collection of access information conducted by Google Inc. is determined by Google Analytics Terms of Service and Google Inc. Privacy Policy.

Japan Philharmonic Orchestra
(Personal information security administrator secretary- GOTO Tomotoshi)

Inquiries about this matter, please contact us.